Refunds and cancelling
Last updated 10 November 2026
What you pay
The first 7 days cost R19. On day 7 your chosen plan starts on the same card: R499 a year or R169 a month. It renews automatically each year or month until you cancel. Paystack takes the payment in South African rand; if your card is in another currency, your bank converts it.
Cancelling
You can cancel at any time. In the app, tap the person icon, then Manage subscription. Paystack emails you a link where you cancel or change your card. You can also email shotdaymeals@gmail.com from the address you paid with and we will cancel it for you within 2 working days.
Cancel before day 7 and the plan is never charged. Cancel later and your plan stays on until the end of the month or year you already paid for. After that, nothing more is charged.
Refunds
Ask within 7 days of any charge and we refund it in full. You do not need to give a reason.
If you were charged twice, charged after you cancelled, or charged by mistake, we refund that charge in full whenever you tell us.
After 7 days we do not refund the part of a month or year you have not used. You keep your plan until that period ends.
How to ask
Email shotdaymeals@gmail.com from the address you paid with and tell us which charge. We answer within 2 working days. The money goes back through Paystack to the card you paid with. Banks usually show it within 5 to 10 working days.